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Monday, 27 April 2009

PPC branding in action - Northumberland Tourism

I read this slightly cheeky article with interest recently - I'm a big fan of the Northumberland coast and it really is stunning - stunning enough, it seems for a Canadian tourist board to use it in their ad promoting Alberta:

So far, so interesting, but what's this got to do with PPC?

Well, it wasn't until a few minutes later while, inspired by the Telegraph article, I started searching for tourist attractions in Northumberland that I saw this ad for the search 'Bamburgh castle':
Bamburgh Castle Adwords Ad

Funny, relevent and great branding with personality - something lots of brands could learn from.

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Wednesday, 21 January 2009

My 2009 digital marketing predictions

Now in video-y goodness.

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Tuesday, 30 December 2008

Think Visibility conference - cheap and northern*

Think Visiblity
DaveN recently blogged about Think Visiblity, a new mini SEO/SEM/digital conference being held in Leeds on the 7th March which looks pretty good.

Dave himself will be speaking, as well as a few other notables, including some who spoke at the far more pricey A4U Expo this year.

My ticket's bought already and I'd recommend if fancy attending you do the same sharpish - they're only allowing 100 attendees and rumours are there are less then 30 tickets left. See you there.

*Well, £30 and in Leeds - see what I did there?

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Sunday, 21 December 2008

Affiliate marketing still low in marketers priorities

Just read a post by Lee McCoy highlighting a report by Epsilon. It shows where marketers are (or aren't) likely to cut advertising spend if they have to and it's not good reading for affiliates.

Unsurprisingly CMOs are more likely to cut directories, radio, magazine and telemarketing which is understandable - cut spend you can't track and keep the spend you can.



However somewhat strangely (and worryingly) affiliate marketing seems to be pretty far down the list of those to keep, after Direct Mail, TV and online display.

Why cut a marketing channel which guarantees returns at a predictable rate in favour of above the line spend? I supect a few reasons come into play:

- Lack of understanding, especially in the upper echelons of marketing - affiliate marketing is still pretty unknown to a great deal of marketers, whereas SEM has managed to establish itself. I've spent many a meeting trying to explain exactly how affiliates work to exec-level marketers with mixed results.

- Belief that the sales aren't incremental - and this links to the third point, but there's still an underlying belief that these sales would have come naturally if the affiliates hadn't referred them.

- And finally, and this is the biggy, inability to de-dupe from other sales - It's the old referrer attribution issue again. Where do affiliates sit in the referrer process? Do search affiliates cannibalise SEO and PPC sales?

There's no easy solution to this - it will be helped by better technology and better awareness, but until there's more buy-in from senior markers into the channel there will always have an impact on affiliate and merchant relationships, and problems like this one.

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Tuesday, 16 December 2008

The perils of affiliates and voucher codes

Figleaves aren't having much luck with their affiliate campaign at the moment.

Seems that someone at figleaves HQ has decided to kill comission rates and cookie periods at very short notice after a sudden realisation that the majority of affiliates sending voucher code-wielding customers probably isn't profitable.

In this climate customers are hungry for voucher codes so merchants need to be careful that theirs don't go viral (if they don't want them to), especially after commissions, shipping and othe acquisition costs are taken out.

The most important lesson? Don't piss off your affiliates before your most important trading dates of the year. Unless that is you're planning on closing the programme altogether?...

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Wednesday, 4 June 2008

Come on ad agencies, get *some* originality.

Another example of ad execs not looking very far for their next idea, the brilliant Flight of the Conchords seem to have been ripped off by Coors Beer.

bears more than a little resemblance to:

But sadly it's not exactly uncommon. See Sugar Puffs vs Mighty Boosh, Pot Noodle vs Lazy Sunday and Sony vs Kozyndan.

I admit, it's always going to be difficult to come up with something genuinely new (see Copyblogger's latest post), but despite the fact that there are still some stunning , effective ads around.

The easy route is of course to borrow something cool from the internets that will appeal to the yoof market. But I'd suggest though that the longevity of something truly original will be a lot longer than something nicked off YouTube.

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Monday, 5 May 2008

Internet World 2008 - random snippets

So last week I popped down to the big smoke for Internet World, a online/media/marketing type trade show with seminars from a range of people from the BBC to Microsoft to Mozilla.

What was interesting was the general 'noob' vibe around the place (punter-wise at least). Not that I claim to be a veteran of online marketing, but there were huge crowds around the 'older' online seminars - Google University, basic SEO, PPC etc. Conversely, there seemed to be a lack of interest in the newer side - 'web 3.0' stuff like virtual worlds, in-game advertising etc.

Anyway, clientele aside, I took a few random (being the operative word - this is by no means a complete summary) snippets from the various seminars which I thought note-worthy.

> Mobile - Interesting talk from BBC Worldwide. Only 22% of UK mobile users have 3G. Google the most visited website through mobile in the UK, followed by the BBC and O2's mobile portal - simple, information driven content.

> Virtual Worlds - 80% of Internet users are expected to have virtual world self within the next 4 years (not sure of the source of that stat - slightly dubious myself). This being the way people will predominantly interact online in the future, including for ecommerce.

> Viral Marketing - Many commented on the difficulties of getting sufficient momentum for Viral. The key being the core proposition or product has to be rock solid and something the customer would ordinarily forward/talk about anyway (see the Dyson AirBlade). The value agencies then add is the delivery mechanism and 'packaging' of this idea to ensure it is passed along. 'Fun games' don't work any more and distribution costs need to be comparable to the creative costs to gain sufficient momentum.

> Presentation from Thomson.co.uk - currently the highest trafficked travel agent online. In general there is a 20% year-on-year movement from offline to online holiday transactions.

> They've made a huge investment in technology and agencies - WebCredible and FoolProof for Usability/User testing, IntelliTracker/Visual Sciences for Analytics. Lots of A/B and MultiVariate testing and a huge focus on removing obstacles to conversion. They use Tealeaf (http://tealeaf.com) for real time analysis of customer activity.

I realise this is a pretty random assortment of snippets - I might flesh it out a little more if I get chance. However the really interesting one for me was Virtual Worlds - Justin Bovington, from Rivers Run Red, Ed Bartlett from IGA and Phil Guest from Habbo Hotel did a great job of debating the ins and outs of virtual worlds, raising some interesting points along the way. I'll try to blog that fully over the next couple of weeks...

More complete write-ups can be found here and here.

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Sunday, 2 December 2007

Extreme Caterpillar, or Jason Bradbury's guide to Success on Youtube

Jason Bradbury, him of Gadget Show fame, recently did an experiment in viral marketing which is useful for anyone looking to try something similar.

Jason has the advantage that he is a 'Famous', but there are good tips in there for us mere marketing mortals.

The whole thing came about as part of a Gadget Show challenge to get as many hits to some viral content as possible, and whilst co-presenter Suzi Perry went down the 'taking your clothes off' route with a Tamba Internet doing most of the hard work for her, Jason decided to caterpillar in garish 80s getup around London. You can see the results below:

Rather handily, Jason's put together a few posts giving some useful hints as to how to be successful on YouTube: #1 #2 #3 #4 #5.

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Sunday, 18 March 2007

Good intentions rarely realised.

Found via Sixty Second View is the interesting stat that almost half of brand marketers are planning to use social networking to promote their brand in the next year, say JupiterResearch.

Now, big fat pinch of salt aside, this is an interesting stat for the sole reason that if there are that many marketers looking to promote themselves through social media, then where in the hell are they all? - I honestly can't recall seeing any efforts of big business, record labels aside perhaps, to social media to interact with me.

One of the problems I can see is all these good intentions are often abruptly halted by the raft of legal advisors most large scale organisations employ. Couple this with how much of an unknown quantity this relatively new medium is, as well as the relatively difficult job markers can face trying to track any ROI, and it's (almost) understandable that people are reticent to get involved.

I know from personal experience that without a considerable buy in from the business, these things are very difficult to get off the ground and even more difficult to prove worthiness, but unless companies start to embrace social media now, it's going to be way too far down the line to do anything effective. It takes open minds at the top, as well as within the marketing deparment to make things happen.

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Chris Dalrymple is an online marketing manager in Leeds, Yorkshire, UK. This blog talks about lots of aspects of digital marketing, as well as general web-related geekery. chris[at]chrisdalrymple.com


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Econsultancy: OPA launches new ad formats to help the display market
Killer Facebook Fan Pages: 5 Inspiring Case Studies
7 Reasons Why I Suck at Blogging, and What I?m Going to Do About It
BBC - Future Media Standards & Guidelines - Home Page
This could be useful
Ajax Whois 2.0 - fast domain name search and whois
Great for researching potential domain names quickly
For Procter & Gamble, the indirect approach increased sales | Blog | Econsult...
Social Media in practice and with actual ROI. No, really.
Take The Guesswork Out Of PPC Campaign Setup
Good, solid step-by-step guide to setting up your Google Adwords campaign.
How to Rank Well in Google Products Search & a Big List of Places to Get Reviews
How Google's Rankings Algorithm Has Changed Over Time
Nice summary - and showing the difficulties for newbie domains
What happened to GoCompare? ? Their Banning, Penalty & Re-inclusion into Google
Sheds some light on the issue.

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